Privacy Policy

Effective Date: May 2, 2022
Last Updated: April 28, 2025

1. Our Commitment to Privacy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. It also outlines your rights and choices regarding your data.

We make this notice easily accessible from our homepage and at any point where personally identifiable information may be requested.

2. Information We Collect

We collect personal information that you provide directly to us, including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number

You may also provide information about others (for example, when ordering a gift to be sent directly to a recipient), such as:

  • Recipient’s name
  • Recipient’s address
  • Recipient’s phone number

3. Information We Do Not Collect

We do not collect or store your credit/debit card information on our servers. All payment transactions are securely processed by a trusted third-party payment processor.

4. Additional Information Collected Automatically

When you visit our site, we may automatically collect certain technical information through cookies, pixels, and similar tracking technologies, including:

  • Your IP address
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website

For more details, please see our Cookies Policy section below.

5. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your orders or inquiries
  • Send marketing emails and promotions (only if you have opted in; you may unsubscribe at any time)
  • Improve our website and services through analytics and feedback
  • Comply with legal obligations and prevent fraudulent activity

We do not share your information with outside parties except to the extent necessary to fulfill your order or comply with legal requirements.

6. Cookies and Tracking Technologies

Cookies are small data files stored on your device to help us improve your experience. We use cookies for:

  • Website functionality (e.g., keeping items in your cart)
  • Analytics (e.g., Google Analytics)
  • Marketing (e.g., targeted advertising via Facebook Pixel)

You can manage or disable cookies in your browser settings. However, some features of our site may not function properly if cookies are disabled.

7. Your Rights

Depending on your location, you may have the following rights:

Under GDPR (EU/UK customers):

  • Right to access, correct, or delete your personal data
  • Right to data portability
  • Right to restrict or object to processing
  • Right to withdraw consent at any time

Under CCPA (California customers):

  • Right to know what personal data we collect and how we use it
  • Right to request deletion of your data
  • Right to opt out of the sale of personal data (we do not sell personal data)

To exercise any of these rights, please contact us at [email protected].

8. Data Security

We use physical, electronic, and administrative safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

9. Children’s Privacy

We do not knowingly collect personal information from anyone under the age of 13 (or 16 in the EU without parental consent). If we learn that we have collected such information, we will promptly delete it.

10. Accessing and Updating Your Information

You can access and update your personal information by logging into your account. You may also request corrections by contacting us directly. We will take reasonable steps to verify your identity before granting access or making changes.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised “Effective Date.”

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]